AT&T - Cingular Wireless
Charged for Mobile to Mobile Minutes Included in Plan

Shops, Products, Services

We purchased a plan that had unlimited mobile to mobile minutes anytime, it states it on my Plan on my account on the website, but they are charging me for the minutes. I was never charged before. Now since I am low on my rollover and have just 500 minutes on my plan there excuse is I had minutes left that is why I wasn't charged. Isn't this some kind of fraud? It states on my account that is what I have. It states it on line on my account. Is there some way I can force them to honor this? I need help on who to contact. I am at there mercy right now, I have to pay, I could get out of my contract but that is going to cost me, it is costing me. 45 cents a minute over my 500.

They are rude and they keep insisting I don't have that plan, since AT&T took over is since I have been charged. I am sick of this company. The old Cingular was better. Guide me to someone who can help


Company: AT&T - Cingular Wireless
Country: USA
State: Illinois
City: Springfield
Address: Ash Grove Road
  <     >  

RELATED COMPLAINTS

AT&T Wireless
Charged mobile-to-mobile minutes after merger of accounts

Cingular Wireless
Account Changes Recorded Falsely and Free Calls Charged

Cingular Wireless
Rollover Minutes Taken Back When Plan Is Changed

Cingular Wireless
Rollover Minutes Expire After 12 Months Contrary to Advertising

Cingular Wireless
Rollover Minutes Lost After Move and Card Charged After Termination

Cingular Wireless
Rollover Minutes Removed and Bill Jumped to Over $1100

Cingular Wireless
Free night and weekend minutes billed against plan, bill reached $166

Att - Cingular
Rollover Minutes Lost When Switching to Cheaper Plan

AT&T Wireless
Rip-off on rollover minutes