Dish Network
Advertised $50 price became nearly $300 and free HBO ended early

Shops, Products, Services

Dish network satellite television advertised a low entry rate for new service, and free 3 months of HBO. We were told $50.00 to have service with dvrs, and 3 rooms. It ended up being almost $300.00.
BE WARNED!!!

We were ultimately charged for 3 months of service in advance on our first bill. This was cleverly hidden in the fine print on their website, that this would be their policy.
However, we decided to cancel the free HBO movie channel before the 90 day free trial was over. With a week left in the 3 month period, they stopped the HBO service on our account the day we called to cancel it.
The 3 month free hbo was an incentive to order dish network, rather than a competing satellite. We did not receive the HBO service for the full time they said we would. Their customer agreement clearly states they would have to notify us in writing if they were to change the terms of the programming in the service agreement. This is dishonest fraud, and bait and switch, in my opinion. I called them to inquire,
and the person said that the free service is terminated as soon as a customer calls and says they do not wish to be billed for it the next month. This policy does not appear to be stated anywhere.

The customer service girl acted like she was doing me a favor, in removing the 15 bucks that was on next month's bill for HBO.

Pardon me, but we are doing these communication companies a favor by doing business with them. We need to REVOLT against these clowns of all types. Many cell phone and cable companies, etc., play these same games.
Don't get mad, get even. They want to play the hidden cost game. Millions of angry consumers will be a cost they will eventually have to deal with.

I filed a complaint with the Federal Trade Commission, also.
Just because I can.


Company: Dish Network
Country: USA
State: Colorado
City: Englewood
Address: 9601 S. Meridian Blvd
Phone: 8882847116
  <     >  

RELATED COMPLAINTS

Dish Network
Promised Refund Plan Not Honored, Stuck With $209 Satellite Cost

Dish Network
Promotional Price Not Honored, Bill Twice as Much

SBC Southwestern Bell
Fails to fulfill its cut the cable cord promotion on DSL and SBC Dish Network satellite TV services ripoff

VMC Satellite
Told $0.00 Balance After Return, Then $290 Collection Letter Came

Dish Network
Attempts to Collect for Service Never Provided

Dish Network
Advertised Free Channel Charged Anyway and Package Price Raised

Friendly Satellite Systems - Dish Network
Forced to Take Extra Receiver, Then Threatened $150 Card Charge

Dish Network
Reactivation and Hopper Fees Charged and Fox Channel 28 Lost

Dish Network
Advertised Rate Raised $5 After the First Month

Dish Network, LLC
Price Raised Less Than a Month Into 24-Month Contract