T-Mobile
Charged Two Months for Hotspot Service Asked to Be Removed

In the morning I called tmobile customer service and asked to add the Hotspot service on the account. After realizing that I don't have any tmobile hotspot in the area I called back again after 35 minutes and asked to remove the service. Unfortunately customer service forgot to write this memo on the account and the service was not removed.

I realize after two months that I am still paying for this service. Tmobile will not refund the money because there was no memo to remove the service. Is there way I can get my money back?

Company: T-Mobile
Country: USA
State: New Mexico
City: Albuquerque
Address: PO Box 37380
Phone: 8009377380

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