Priceline.com
Reservation cancelled within hours of booking, no refund given
- 09-02-2006
- 2
On August 9th I made reservations with Priceline.com to attend my brother's funeral in New York. I had to cancel my reservations within a few hours after I made them when I learned the funeral date had been changed.
I called Priceline to cancel and also e-mailed them all the information they required. I was not allowed to just cancel my reservation and pay a cancellation fee. They kept all of my money that they charged to My Visa card in a sum of $374.25 and told me it is not refundable. I feel they stole My money and lied when they say I did not send them the required information when it was all done on Aug. 9th. I would never use their service again, they are crooks.
Company: Priceline.com
Country: USA
Phone: 8774775812
Site: priceline.com