T-Mobile
Ripoff you could be extending your contract and not even know it

It's great that T-Mobile smiles well robbing you. T-Mobile is got to be one of the worst cell phone companies in the Los Angeles area; I have had nothing but problems with them. Drop calls, Poor reception, High rates, and Very Poor customer service and on and on.

They refuse to give credit for dropped calls because the calls (redial 411 @1.49ea.) were made within minutes of each other and not seconds. I've asked to get off their service but they state we have a two-year contract with them. My wife (the owner) of the service never agreed to any extended contract, she never even talked to T-Mobile.

I (the husband) had upgraded the phones because customer service stated we would get better reception with the new improved phones, so I did agree to buy four new phones thinking that was all I was doing. When I told them the new phones did NOT improve the service they just stated well sorry but you got two years to live with it or you can pay $800.00 to get out of the plan. Two hundred per phone.

They refuse to mail (fax or E-Mail) me any renewal contract showing anybody signed or agreed to a two-year renewal.

Be very very careful when talking to them over the phone, you could be extending your contract and not even know it. They have stated they do not need to prove it until they have to go to court.

Company: T-Mobile
Country: USA
State: Ohio
City: Cincinnati
Address: P.O. Box742596
Phone: 8009378997

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