Dish Network
Fraudulant technology, no response after notifying them Woburn Mass

Shops, Products, Services

My problem is not with billing but they are ignoring me just the same. I have found numerous problems with the menus, downloaded information, system lock ups, loss of audio or loss of video, numerous times where Ihad to crawl onthe floor to find the power line to unplug it to reset the receiver.

I stopped calling since they my problems don't fit their categories and they get all confused. I get tranferred and have to explain it all over again, have to enter my account number many times in the call, placed on hold for 10s of minutes, have to follow those idtio phone keypad menus, you know the rest.

To date I cave sent then 25 E-mail messages reflecting 32 incidents that include the time and date of the problem. Although several are duplicate problems, there are many problems that they simply will not acknowledge.

They did send me a replacement but it is marked as refurbished and now I have a lot of new problems.

I would like to know who else has receiver box problems and would like to share my list.


Company: Dish Network
Country: USA
State: Nationwide
Phone: 8882847116
Site: dishnetwork.com
  <     >  

RELATED COMPLAINTS

Dish Network
CEO Charlie Ergen Dish Network Rips Off Customers with their 921 Junk Receivers

Directv
Poor customer service, installation problems, receiver problems

DirecTV
Poor customer service - directv satellite

Dish Network
Trying to charge me for a receiver that I never had in my possession Ripoff

Dish network
They want to charge me to cancel service because we were unable to watch TV for six months

Dish Network
Constant Equipment Problems

Dish Network, Echostar
Fraud, Improper Billing, Lousy Customer Service, Did Not Deliver Sevices Paid For and Refuse to Refund

Dish Network - Echostar
At&t - dish network technical support - 722k receiver, deny issues, bill a usual, failure to admit issues exist

Dish Network, Direct TV
Ripoff. Fraudulant. Won't fix problems to receive signal. Dishonest. Never shows up to fix problem after they promise to be here

EchoStar Satellite - Dish Network
What a Joke! They Breach Their Own Contract, I Have To Pay To Cancel, ripoff!