Dish Network
Charged $29 Then $39 for Replacement Remote on a Five-Month-Old Unit

I had a problem with my 5 month old remote, when I called Dish networks service Dept. I was told they would send me a new one for $29.00. My existing remote was, as I say, only five (5) months old. I do not think I should have to pay for a replacement. When I called back to complain about this I was told the charge was $39.00. I had trouble with my first call due to a very strong accent on the part of the customer service person, perhaps I misunderstood, but...

Secondly; I have had a running problem with accounting. I have asked them for a complete history of my billings and payments.

They tell me I can get same off of my computer, I have been unable to do so on their "feedback@customermail. Dishnetwork.com site, or @ dishnetwork.com site.

Anything you can do to help me would be greatly appreciated. A solution to my situation with accounting is important to me, as you know, they can simply turn off my service. I feel that I have paid all my invoices with the exception of May service

Company: Dish Network
Country: USA
State: Illinois
City: Palatine
Site: dishnetwork.com

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