Dish Network
Technician Disconnected Equipment and Signal Fails in Rain

TV & Radio

I called Dish Network close to two weeks ago to request a technician to come and replace a remote control that was not working. When he arrived, he proceeded to disconnect a lot of other equipment that had nothing to do with the remote control or the TV that the remote went with. When we tried to watch TV in main room of the house, nothing was connected or it was connected improperly. We called the technician back right away and he said he'd be back by 8:30 pm that evening to reconnect everything. I have not heard from, nor seen him since. When I called Dish Network directly to complain, I was told that there would be a $15.00 service charge to send someone out to fix this "new" problem. The nerve of them!
Also, every time it rains, even if it's only a drizzle (we live in Florida and get a lot of rain this time of year), the signal goes completely OUT! Even though the company states that this hardly EVER happens.


Company: Dish Network
Country: USA
State: Florida
  <     >  

RELATED COMPLAINTS

Dish Network
Unrequested Equipment Protection Charge Added To Bill

Directv
Stuck in Contract With Faulty Equipment and Remote Problems

My Dish Now
Charged $39.95 Processing Fee Despite Promise to Wait for Tech

Dish Network
Technician charged my card $100 after blank slip signed

Dish Network
Late Technician, Wrong Equipment, Then $420 Termination Fee

Dish Network
Hopper Skip Erratic, Shuts Off Idle and Misses Timed Recordings

Dish Network
Accused of Satellite Theft After Using One Receiver for Two TVs

Dish Network
Missed installation appointments twice, then canceled for cable

All American Dish Network
No Contract Mentioned, Then $400 Cancellation Fee After 3 Weeks