Verizon
Regional Calling Plan Did Not Cover In-State Calls, Long Distance Billed

Ok... So I changed my "Freedom" Package to a "Regional Calling Plan" having been told by a Verizon representative that this would cover all in-state calls in Maryland. Boy was I wrong.

It turns out that "Regional" calling plans cover by portion of the state, unlike their representative told me. So now I'm being asked to fork over $93 in long distance charges that I was told I wouldn't have to pay when I switched my calling plan.

Before, my monthly bill was only about $100, and that included my DSL line. Now they expect me to pay almost double that, and of course this was agreed to by me, even though their representative assured me that I would be saving money by switching to a lower plan that covered the state of Maryland.

I'm telling you, I'm switching to another carrier unless these guys step up to the plate...

Mark
Frederick, Maryland
U.S.A.

Company: Verizon
Country: USA
State: Maryland
City: Baltimore
Phone: 8006882880
Site: verizon.com

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