DirecTV
Account Restarted Without Notice and Charged $130 Five Times

Signed up for DirecTV, then called to cancel after football season was over. They told me I could put my account on hold and restart starting the next football season for a better deal. I said I wasn't sure, they said they would call me before any restart to confirm, so I agree.

A year later, 5 charges of $130 on my credit card and no call to confirm the restart, and I didn't even know it was on as my box was disconnected.

Of course as you can guess from the all the other e-mails, DirecTV only cares about the bottom line, wouldn't give me a full refund even though they broke their promise and restarted service without my authorization.

Terrible business practices, they should be shut down.

Company: DirecTV
Country: USA
State: California

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