Remax
Bad property management

I moved to Guam for work. First, I would work for a few months before bringing the family. After settling into this rental (house with yard), there began a series of problems that was never resolved by Remax. Water would be so low that it would drip out of the showerhead. The toilet wouldn't flush and sometimes start bubbling up and out on the floor. They left large amounts of trash in the yard - car engine, stove/oven, large & small buckets of paint, boxes, bottles, and so on. The window safety shudders, as promised and written, were never installed. I gave them noticed and they ignored me. Emailing Teri Untalan (agent) and Glenn Lujan (property manager) on a daily basis became useless. Finally, I walked into the office to give a list of immediate demands/repairs to the property manager, Glenn Lujan. Of course, ignored. They sent a plumber, about a month ago, and nothing has happened since. I notified them stating that I'll need my deposit back immediately and this was ignored. So, I figured I'll live here rent free for a month and put up with VERY low water pressure and my feces on the bathroom floor. Sounds disgusting but I'm not leaving my hard-earned money in there dirty hands. Health hazard, inconvenient, unsuitable for a family environment, loss of money and time...

Company: Remax
Country: USA

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