Home Depot
Missed Cabinet Measurements and Skipped Installation Appointment

I purchased a kitchen cabinet replacement as well as custom new cabinets through Home Depot back in May. I had to call the installation company twice to schedule the install, which took place at the end of August. The person who installed did a great job (5 stars). However, the company missed measurements for one cabinet door and a complete shelving (knick knack) unit. After emails and calls I finally got a schedule for the end of October for the replacement, and I got stood up.

I called the store manager (Jess), who could not care less when I called for assistance in getting a resolution. I have a couple of remodel projects for another building and house and will take my business elsewhere, as Home Depot has shown they really don't care about the customer.

Company: Home Depot
Country: USA

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