Home Depot
Kitchen Cabinets and Counter Top Still Unfinished After a Year
- 04-17-2013
- 72
One year ago, come May 6, I ordered kitchen cabinets and a counter top. They are still not complete. It is one mistake after another. The Home Depot area installation manager will not return my emails or phone calls. It would have been faster to build the cabinets myself. I asked them to remove what they had done and give me a refund. They will not do that.
1. Cabinets late
2. Cabinets installed wrong and damaged
3. Counter top late
4. Counter top installed but flawed
5. New counter top installed damaged
6. Cannot get a hold of installer to remeasure counter top
7. No work being done on cabinet issues
8. Area installation manager will not return calls or emails
9. Store manager takes my phone number and then I do not hear from him
Here is the clincher: they would not proceed with the order at the start unless I paid 100% up front, so I paid, and now I am stuck.
Company: Home Depot
Country: USA