Toy r us
Toy R Us scam sells items not in stock

People

Our boy in Switching 3 tomorrow, and he desired An Electrical Wheels Jeep Storm. I bought it online to become acquired in my own local shop. Online it confirmed they'd them in-stock. I finished the purchase and waited for my verification mail, and that I was designed to obtain a minute email when it had been prepared for get. I never recived the very first mail confirming the purchase, nevertheless when I examined my banking account the cash was already removed. I sent the client support division concerning the verification, and received a resonse stating they examined in to the purchase and discovered thatthe product wasn't in-stock.

The order was ended (I'd not need gotten these details if it weren’t for that reality i approached customer support), the e-mail continued to express these were sorrry for that inconvenice, and provided me a-10% discount on my next purchase.

I might have requested them to become delivered to my house, to get a delivery charge of $135.00 (They consider $20.00 off for purchases over $100.00). The truck had been charging me $450.00 before-tax. I named to protest about this, and was subjected to to a support representative called Cindy who had been totally ineffective. She stated there have been no shops in NYC that had them, after which continued to inform me it'd consider 7 – 10 times for that $486.00 (with tax quantity) to become put-back into my bill!!! Therefore Our boy becomes 3 tomorrow, I've no “big gift” for him and that I am out the $486.00 for atleast per week which makes it difficult for me personally togo and get another thing!!!


Company: Toy r us
Country: USA
  <     >  

RELATED COMPLAINTS

Toys R Us
Showing Items Not in Stock

Advance Auto Parts
Delivery, billing and Service

MyOTCstore.com
Never delivered item and needed to combat to stop purchase and obtain refun!

Herrschners Crafts
Order confirmed but no prodect sent

AT&T Wireless
Online cell phone orde

Moon Costumes
Shipping, Refunds

Hollister CO
Worst customer service

Fabric.com
They really need to work on inventory control and customer service

Sears
Credit Card Billing Practice

Sears
Poor System