Babies R Us
Return Policy

Was told by an associate that I "HAD TO" register for an alternate car seat base for our second car. They claimed I would "need it". I NEVER used it. And at 4 months my son has nearly outgrown the car seat, so in search of new ones I realized I still had a BRAND NEW IN THE SEALED BOX car seat base. I took it to the store to see if I could receive store credit since it was on my registry, and to my suprise my registry was already expired (they expire in 3 months), and in addition to that I could not return or exchange this since I didnt have the reciept! It has never been used! All I wanted was a store credit so I could spend MORE moeny in thier store. I think this is a BAD policy. I understand that some people might take advantge, but this is just out of control, and takes advantage of all of the people who are NOT taking advantage. When you have a baby you are in constant need of things as well as there being a ton of things you register for and never ever use. I think if you are spending the money in the store, you should be able to get a store credit without a reciept, within reason. And you should always expect to get the credit for the price that the item is currently.

Company: Babies R Us
Country: USA
State: California
City: Chula Vista

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