Metro pcs
Cheating me of service at the end of each month - $40 unlimited Plan

Two years ago, when I had a problem with MetroPCS, Mr. Greg Pressly assisted me quickly and thoroughly. The problem was resolved. I was placed on a billing cycle that demanded payment on the last day of the month or first day of the NEXT month, for a month's worth of service.

However in March I began receiving notices on or around March 22nd that I should pay by the 26th of March or risk termination of services.

Indeed, MetroPCS aborted my service 3 days BEFORE the end of the month, i.E. On March 28th.

If I pay $40.00 on March 1st for ALL of March, then I want service for ALL of March. I don’t want to be cheated of 3 days of service toward month’s end.

In April, the same thing occurred: text reminders around April 22nd, and termination on April 30th.

I PAID for April 30th, but did not get service that day.

MetroPCS now owes me a total of 4 days of service (3 from March, 1 from April). This is service I’ve already paid for, but did not receive.

I want a refund the amount MetroPCS gypped me of (approx. $5.34); I want to be returned to the billing cycle I had previously; and I want MetroPCS to stop bilking me (and hundreds of other customers), incrementally.

Company: Metro pcs
Country: USA

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