T-Mobile
Callers Cannot Hear Me and Phone Menu Keeps Hanging Up

Mobile Phones

Having frequent issues where the other party cannot hear me (including T-Mobile customer reps). I also cannot get past the call tree from my home telephone. Listened to the same summary of my services each and every time I called before I could even try to get an agent to assist. The automated system kept hanging up on me (Yes, I said hanging up on me!). Corporate mailbox was full. (Must have a lot of complaints).

It's ironic that I received my e-bill while try to get help online after giving up trying to call.


Company: T-Mobile
Country: USA
Address: 12920 SE 38th Street Bellevue WA 98006
Phone: 18003189270
Site: tmobile.com
  <     >  

RELATED COMPLAINTS

T-Mobile
Threatened Disconnection Over $29 Balance on Christmas Eve

T-Mobile
Customer service will not help, corporate office unreachable

T-Mobile
Calls Tagged for Long Wait Times and Service Line Refused

T-Mobile
Charged for 3 Minutes of International Calls I Did Not Make

T-Mobile
Collection Bill for $325 With No Records of the Charge

T-Mobile
Call Assist Software Interferes With Reaching Customer Service Safely

T mobile
$250 Cancellation Fee Despite Roaming Notice and Unusable Phone Service

T-Mobile
Paid-in-Full Account Sent to Collections After Cancelling Service