T-Mobile
Customer Service

Tmobile screws me once again. This time goes like this. I called them in March. Told them I never requested insurance for my phone and please remove it right away and credit me what ive been charged for the last few months. Well I just looked at my bill and guess what, insurance is STILL on there and im STILL being charged.

I call and the first thing I ask (after arguing with an auotomated voice for 5 minutes) CUSTOMER SERVICE PLEASE! So the first thing I ask is hey when is the last time I called? March ok. And what did I call for? Thats right to remove teh insurance I didnt ask for. And why is it still on my bill? Oh ok you guys made a mistake I see.

Can you remove it and credit me PLEASE? Uh sorry sir we can only credit you partial beacsue its been over 60 days? Since what? Since YOU screwed up? Ok sir so you guys made a mistake and I have to pay for it. Is that about correct? Yes we are very sorry sir but...

Blah blah blah I am so over corporate EVERYTHING. Ive had so many issues with Tmobile I could fill this whole website. Worst company ever.

Company: T-Mobile
Country: USA
State: California

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