T-Mobile
Unrequested Insurance Still Billed and Credit Limited to 60 Days

Tmobile screws me once again. This time goes like this. I called them in March. Told them I never requested insurance for my phone and please remove it right away and credit me what I've been charged for the last few months. Well I just looked at my bill and guess what, insurance is still on there and I'm still being charged.

I call and the first thing I ask (after arguing with an automated voice for 5 minutes) CUSTOMER SERVICE PLEASE! So the first thing I ask is hey when is the last time I called? March ok. And what did I call for? That's right to remove the insurance I didn't ask for. And why is it still on my bill? Oh ok you guys made a mistake I see.

Can you remove it and credit me PLEASE? Uh sorry sir we can only credit you partial because its been over 60 days? Since what? Since YOU screwed up? Ok sir so you guys made a mistake and I have to pay for it. Is that about correct? Yes we are very sorry sir but...

Blah blah blah I am so over corporate everything. I've had so many issues with Tmobile I could fill this whole website. Worst company ever.

Company: T-Mobile
Country: USA
State: California

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