T-Mobile
No Reception at Home, Long Holds and 400 Dollar Cancellation Fee
- 07-26-2011
- 0
The only possibility to get reception, I must get out of the house. Company keeps ignoring me. I called and had been waiting for answer 49 min's after call answered. I've been on hold for 20 min's. After waiting all this time, they hung up on me. 1 hour 42 min's, I waited.
My phone is on contract until 10-12 which means I must pay for next 15 months and run out to the street to get my calls! For cancellation company wants $400. I am client more than 5 years. Same residents. Besides representative in store mean & nonprofessional!
Company: T-Mobile
Country: USA
Address: 12920 SE 38th Street Bellevue WA 98006
Phone: 18003189270
Site: tmobile.com