T-Mobile
Unrequested Spanish Text Ads Charged $4.99 and No Support Access

I been receiving Spanish text messages every day from 50501, which I did not even

Asked for it. ALSO I do not speak Spanish, and do not understand those ads

I been charged $4.99, its adding up, I been trying to call 611 T-Mobile from my phone for past weeks I am unable to get hold of Customer Representative, after long waiting for at least 45 minutes or hour or more, and line gets cut off. I been customer for more than 8 years phone I am frustrated and I am thinking off cancelling my account because because of these ads been sending to me. I been charged too much. Please some one call me as soon as possible so we can resolve this issue. Thankyou

Company: T-Mobile
Country: USA
State: Massachusetts

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