Verizon Communications Inc
Defective DSL Installation Unresolved After Ten Emails and Several Calls

Mobile Phones

10 emails and 5 or 6 calls to Verizon has not resolved the defective DSL installation. I do receive an automated voice mail stating they know it dosen't work but billing will continue anyway. A Verizon representative was there the week of 1-21-9 but didn't fix the problem and said he would return next am., never came back. How is this company allowed to operate like this??? I'm just one among the majority of Verizon mishaps' thanks in advance for your quick reply


Company: Verizon Communications Inc
Country: USA
  <     >  

RELATED COMPLAINTS

Verizon
Billed $110 for wire installation I already had

Verizon
Fios Installer Spent Six Hours Without Finishing, Next Visit No-Show

Solo Communications
Unrequested $12.95 Voice Mail Charge Listed on Last Page of Bill

OAN - Verizon Billing Concepts
Final Bill After Switching Companies Included $7.32 OAN Fee

Verizon Communications
Problem Resolved Only After Threatening to Cancel Account

Verizon Wireless
Switched wireless account to spouse, now billed by two companies

Verizon Local -pa
Voice Activated Phone System Blocks Reaching a Live Representative

Verizon.com
Fios Bills Far Above Promised $250 First Month

Verizon
Unauthorized $13 third-party charge on home phone bill from ESBI

Verizon
Collections demand $2,000 per line for contract never signed