Verizon wireless
Cancelled Line Still Billed, Promised $25 Refund Never Came

I cancelled my cell phone 9/16. Verizon didn't take me off but keep billing me on my regular verizon bill with the triple play I have. Called in Oct. For a refund which was $25.00 (refund taxes not included). Gave me a referral number. Nov. Bill no refund called & they have no info. On me calling them in Sept., Oct. No recourse for me. My bill is always different but they can not explain my bill. Why can't they be brought to justice with all the complaints on this site?

Company: Verizon wireless
Country: USA
State: Texas
City: Dallas
ZIP: 75392-0041
Address: PO Box 920041
Site: verizonwireless.com

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