Best Buy
42,957 Reward Zone Points Deducted by Corporate Without Explanation

Best Buy reward zone program seems great but when you get to many points they deduct it from your account I spent over 30k at Best Buy in 3 weeks period They were both Private Silver members with gives you 3x point or 4x points for you purchases

Well someone in corporate decided to deduct my bonus points from my account even though it is documented that I spent that amount of money there They even posted it to my account then deducted it 3 days later with no explanation I spoke to the Reward Zone dept and they said the matter is not open for discussion and the case is closed Why post it to my account and then deduct it? Looks like if you have too many points they will not give it to you This is why Best Buy is going out of business and they will Come up with a loyalty program and then not deliver

09/06

Point Adjustment

Customer Satisfaction

09/11

Point Adjustment -42957

Corporate Request

This is the transaction on my account Even Best Buy in Tacoma can't figure out why corporate did this

I would like hear their excuse for this

Company: Best Buy
Country: USA
State: Washington
City: Tacoma
Address: 2214 S 48th St

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