Best Buy
Reward Zone Points Never Posted After $6000 Purchase

Electronics and household app.

What A Joke! I recently purchased $6000 in phones, ipads and home theater equipment. I didn't really know or care about the reward zone, but thought I might as well take advantage of this program. Now I realize that I am the one getting taken advantage of. This Program is a deceptive pile of *. I had to call and talk to a rep for about 30 mins just to get my purchases attached and was told it would be 35 days to post certificates. Two weeks prior to certificates posting all points were showing pending; then when I checked the day after certificates were supposed to post, SURPRISE no points.

I called again and was told that there was never any points attached to my account. REALLY! Then told that the purchases were attached and would be ANOTHER 35 days to certificates. I then asked to be transferred to a supervisor, and got transferred to some random parts guy with no affiliation with reward zone.

I am officially DONE with Best Buy. Forget them.


Company: Best Buy
Country: USA
State: Texas
City: Mesquite
Site: bestbuy.com
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