Optimum Online
Waiting on hold for 1.5 hours / cable and internet out
- 10-18-2012
- 100
Our cable and internet went our during the day on Oct. 18th, u
but our tenants didn't. My husband was on hold for 1.5 hours only to find out that it can't be fixed until Sat. They gave us no reason why it was out. Then after being on the phone for 1.5 hours they asked him to take a survey. This company should really be investigated they take your money advertise how good their service is and when you need them they treat there customers like crap.
Company: Optimum Online
Country: USA
Address: Farmingdale NY 11735
Phone: 5163648400
Site: optimum.net