Kroger
Moldy Grapes and No Refund Without Receipt From Trash

Miscellaneous

COMPLAINT:
I purchased some Melissa's Champagne Grapes from the store at Lombardy. I got the my purchases home, put them away and threw the bag down the trash chute. A few minutes later I went to enjoy some grapes and found them full of mold (I have pictures). I called the 800 number and was told I had to go down 16 floors and dig thru 19 floors of garbage for my receipt. If I did not do this, there was nothing they could do for me. Am I to believe that you just take my money, give me a rotten product and just blow me off? Is that the kind of store Kroger is?


Company: Kroger
Country: USA
State: Ohio
City: Cincinnati
ZIP: 45202-1100
Address: 1014 Vine Street
Phone: 8005764377
Site: kroger.com
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