Ambit Energy
Billing

I would just like to say first off I'm not only an AMBIT customer, I was a consultant with AMBIT. Here's my story. My recent bill for the month of August / 2012 was almost 3 times the amount I usually pay a month. I run about $85.00 a month. My bill for this recent bill cycle was $284.69. I called my local energy provider (NYSEG) to find out why my bill was so high. They stated that Ambit missed the "window" to submit their portion of the bill to NYSEG for the month of June and July. I called Ambit to find out why they missed submitting their bill to NYSEG. They offered no excuse and only stated they were sorry. That's it. No offer to compensate for their error. So, I cancelled their service and will go fully with my local energy supplier. Buyer beware. Look at your energy bill and make sure Ambit is billing on a monthly basis if you choose to sign with this company. Otherwise, you can get stuck with 2 or 3 months worth of bills in 1 month from their negligence. BTW-I'm no longer a consultant.

Company: Ambit Energy
Country: USA

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