Comcast cable services
$240 Payment Taken Without Approval and Refund Refused

Miscellaneous

I called to make a payment of 246.88 while making the payment the employee said that the payment did not go through I replied oh wait I only have 240 they won't let the 240 go since its only owing 6.88 cents the phone was disconnected she called back and said your payment of 240 went through and when you have the 6.88 we will restore your cable under no circumstances did I approve for her to take 240 out of my card she said they will refund me my money back in 48 hours I went to the office in union and paid 250.00 cash I called back 48 hours later they said it can take up to three days I called back the next day and they said since I owed 401.00 they are not going to refund me my money back and they are taking that as two payments! I want my money back! This company is always doing something to piss off people


Company: Comcast cable services
Country: USA
State: Pennsylvania
City: Philadelphia
ZIP: 19103-2838
Address: One Comcast Center
Phone: 2156651700
Site: comcast.com
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