Direct TV
$440 Cancellation Fee Not Disclosed When Adding HD Service

I have been a customer of DirecTV for years! On or about 4th or 5th of July I had them hook up HD service. I was told that I had to have it for "24" months, but "was not" advised that if cancelled before the 24 mo's. There would be a "$440.00" cancellation fee.!! I called DirecTV 7-30 and cancelled this and that is when I was informed of this fee! I spoke to Precious ID# 411481 and was told there was nothing they could do to "waive" this charge! This is not right and feel I shouldn't have to pay as the service was not working right! I know they can waive the fee, I'm on a fixed income and can not pay this! Please help! Thank you email [Personal Information Removed]

Company: Direct TV
Country: USA
State: California
City: El Segundo
ZIP: 90245
Address: 2230 East Imperial Highway
Phone: 8005315000
Site: directv.com

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