Sears
Washer Dryer Combo Down Three Weeks After Failed Repair

My Washer dryer Combo broke down some 3 weeks ago, Sear's repair came out and did rebuild the unit and checked it out 1 complete day taken. When the repair person left my wife tried to wash a load of clothes, Well the washer would not work on its own times. I called and made a repair appointment, Another week went by, appointment was to between 8 AM and 12 PM It's now 2:45 PM and NO repair person. More complete day of waiting and nothing but B. S from the repair service people. I have filed a complaint with Sear's complaint dept to see what can be done??? It's bad enough to wait for the repair person to arrive on the job but when he over booked it just pisses people off to no end. I feel that the scheduling of these person should be looked at to more efficient to you and your customers. Thanks

Company: Sears
Country: USA

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