Sears
Kenmore Washer Needed Seven Repair Visits and Still Not Fixed

I bought a Kenmore Washer and Dryer in May. Washer started sounding like it was walking out of the house and banging so loud when it was used. Since December repair has been out to my house 7 times and it still is not fixed. I bought the extended warranty and what a joke that is. The service repair man has ordered every part for this washer and is suppose to me back Monday 2/8/10 to rebuild this washer. I have had nothing but headaches and bull from this company and I will never recommend Sears to anyone. Do not buy anything from Sears as they do not stand behind their products. This washer should have been replaced, they have been here every Monday for the past 6 weeks trying to fix this machine. Even the repair person cannot find what is wrong with it. That is why he ordered every part he could and is going to replace all of them. I have been inconvenienced every Monday for 2 months.

Company: Sears
Country: USA
State: South Carolina
City: Summerville

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