Bigpoint GmbH
Unfair Ban

Jeanette:

We were talking about using the spectar skin to hunt for treasure chests, then switching back to the seahawk skin. This isn't a cheat, we refer to it as a trick because when you switch back from spec to seahawk you keep the added hp. This isnt against the game rules. You want to ban me for a day, do so, but 30 days because of what your game allows isn't discussing cheats! As for the beams, we were referring to adding beams to increase your hp for fighting, so now discussing strategies is against the game rules. Please recheck your rules, as this 30 day ban is unfair.
Subject: Re: Contact form [Ticket#2012030610025247]
Date: Tue, 6 Mar 17:09: 27 0100
To: millerrck@hotmail.com
From: customercontact@bigpoint.com

Hello,
My name is Jeanette and I'll be your contact person for this process.
Hsving reviewed your chat log I find:
highlife whispers to True*Blood*H2K: well, seahawk trick works again, wonder if beam trick does?

The discussing of tricks, glitches, or cheats are prohibited from chat. The ban was valid and will stand, the system will lift it when time served.

Sincerely,

Jeanette Hayter

TOP GAMERS CLUB-Care
Bigpoint GmbH
Drehbahn 47-48
20354 Hamburg | Germany

Fax: 49 (0) 40.88 1413-906
http://www.bigpoint.com

CEO: Heiko Hubertz
Business Registration: HRB-Hamburg 94148

Username: highlife
UserID: 36939495
GlobalAccountId: 163857541
E-Mail: millerrck@hotmail.com
GameID: 634
Problem: Game problem
System: You were banned by Administrator! Talking about how to cheat or how to use bot programs in chat is prohibited. Please contact our Customer Care Team, http://www.seafight.com/? Support=1 for any further information

Id 634/36939495

User Name: highlife

Global America two

How am I banned for talking about using a cheat when i didn't say anything?

Seems people can curse in game, use cheats in game and nothing happens to them, I whisper a friend to talk about game strategy and get banned for 30 days?

Company: Bigpoint GmbH
Country: USA
Address: Christoph-Probst-Weg 3 20251 Hamburg Germany
Site: bigpoint.de

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