Bigpoint GmbH
So Lets Lie to Customers

I play BP's (Bigpoint) game seafight. On seafight you pay for something called premium that has advantages and if you use a cridit card it auto renews itself. So I buy the premium in January (19th to be exact) and renews it in July six months later for $35. Premium lasts for 6 months so i was to be covered until January.instead they say that it was never renewed and then tell me that I bought it a month later than I did and that they gave me an extra month of premium on accident. So they cancel the premium, tell me I cannot read, and then make up excuses to avoid giving me what I paid for. Now if I were to complain in the forum, I would get banned. If I complain in seachat - you guessed it: ban. Now ever since they were bought back in everything has been going to the crapper. The events work by having you spend money instead of helping you build yourself up for free like it used to be. They come up with new updates that require you to spend more money to even have a chance of lasting a minute while playing the game. If they screw up they blame you and then lock your boat up. Overall, I have quit the game, given my acounts away (they ban people for doing that since the new people dont have to spend as much money), and have moved on as have many other old players I have talked to.

Company: Bigpoint GmbH
Country: USA

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