Bigpoint
They took my money and accused me of being a cheat

I have been playing an online game for 8 months and have paid a couple of hundred british pounds into the game.
The coding on the game keeps coming up with errors, for instance; I was suspended for none payment when the fault was with them. Then they tell me that I wasn't suspended as it doesn't show in the coding.
Their coding is so bad that they have now accused me of being a cheat in the game, and have taken away things that have cost me a very lot of money and hard work in the game to earn.
Their so-called "support team" just email me and call me a cheat time and time again.
This is the worst company I have ever come across, they never listen to anything their customers have to say and told me that whether I was cheating or it looks as though I was cheating because of some mistake, they don't care and I should have reported a bug, a bug I don't even know about.
They have more complaints than any other site I have ever seen, and they just ignore the people or abuse them by calling them liars etc.

Company: Bigpoint
Country: USA
Site: en.bigpoint.com

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