T-Mobile Promo
Cannot access internet at home but locked into 2-year internet fee

Miscellaneous

I am on a T-Mobile 2 year plan that include Internet. The internet cost $20.00 monthly but I cannot access the internet at my house. I have talked to T-Mobile various time (Tech support) & also customer service. They told me I am stuck even I cannot use the service I have to pay for the entire 2 year Internet access. I have 1 more year to go.
I want T-Mobile to drop my Internet from now on.
I find T-Mobile very unhappy to deal with. Their customer service is no help at all. I have talked to three supervisor.


Company: T-Mobile Promo
Country: USA
State: New Mexico
City: Albuquerque
ZIP: 87176
Address: Executive Customer Relations, P.O. Box 37380
Phone: 8008662453, 4253784000
Site: tmobile.com
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