Snapping Shoals
Harsh Customer Service
- 01-12-2012
- 12
I made a Nov payment, missed the Dec. 2011 payment and service was terminated in Jan. I immediately made the payment the outstanding balance, in full on-line. I called this morning to see what other steps were required to restore service (I have 2 children staying in the house with no electricity for the last 2 days) and was quoted a $40 restore charge, a $50 fee and then a $200 deposit! I cannot afford that. I consider this service policy to be harsh and abusive for consumers who have no alternative for a vital service. I wish to lodge a formal complaint about the service policy.
Company: Snapping Shoals
Country: USA
Address: 14750 Brown Bridge Road Covington, GA GA 30016-4113
Phone: 7707863484
Site: ssemc.com