Avis Car Rental UK
Double Billed

Last month we hired an automobile at Heathrow airport from Avis. The rental was for 10 times. About the next evening a reperesentative named checking wheter we nevertheless had the vehicle. She stated the rental have been terminated. She explained this have been a worker mistake also it could be correcrted. We realized later our charge card had been already charged for that complete ten-day time. We named again and were informed we'd have to cope with this whenever we delivered the vehicle. We did this. It required occasion in the retune table and we were informed our consideration could be credite for that foault payment.

We flew back to Europe to locate no reimbursement have been created and we were esssentially increase charged for that rental. We reported more and received a reimbursement, however because of trade variations it cost us cash. Futher emails were unanswered.
Avis was really fast to bill us on bothe events but a simle reimbursement required them three months and continuous issues to accomplish.
We don't plan to hire vehicles from their website again actually and might recommend others to get theire business elsewhere

Company: Avis Car Rental UK
Country: USA

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