Verizon Wireless Retail Store
Third Line Added at $10 Monthly, Then $276 Cancellation Fee

I went to the retain store with my son's mom to purchase a Droid X for myself. When the salesman pulled up my account on the computer he said that she wasn't due for an upgrade until Feb. I really didn't want one for her and told him that. He insisted he could get us both an upgrade by switching devices and adding a 3rd line @ 10.00 a month. I was assured that in Feb I just call in and cancel the third line. I was told over and over. We do this all the time its no problem. I call and try to cancel and I'm told I'll have to pay a $276 cancellation fee. This is a total rip-off. Isn't there anyone who oversees these companies?

Company: Verizon Wireless Retail Store
Country: USA

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