T Mobile
Prepaid minutes card cut off with $46 balance remaining
- 11-21-2011
- 0
Bought cell phone 1000 minute card with 1 year expiration date on july. Company cut off service with card balance of $46 (460 minutes) while claiming zero minutes left. Sterling va. Company store clerk claims they had no record of my having purchased such prepaid card but did not explain how I was able to use $54 of the card. Asked to see a receipt which I had discarded. They refuse to accept American Express statement showing payment to tmobile of $100 at time of purchase of. Card
Company: T Mobile
Country: USA
State: New Mexico
City: Albuquerque
ZIP: 87176
Address: Executive Customer Relations, P.O. Box 37380
Phone: 8008662453, 4253784000
Site: tmobile.com