T Mobile
Consumer Report
- 11-21-2011
- 0
Bought cellp hone 1000 minute card with 1 year expiration date on july. Company cut off service with card balance of $46 (460 minutes) while claiming zero moinutes left. Sterling va. Company store clerk clames they had no record of my having purchased such prepaid card but did not explain how i was able to use $54 of the card. Asked to see a receipt which i had discarded. They refuse to accept american express statement showing payment to tmobile of $100 at time of purchase of. Card
Company: T Mobile
Country: USA
State: New Mexico
City: Albuquerque
ZIP: 87176
Address: Executive Customer Relations, P.O. Box 37380
Phone: 8008662453, 4253784000
Site: tmobile.com