Rooms101.com
Extremely BAD Customer Service

When I first called them, I was so excited and thought I got a great deal. I booked my vacation in September to go in November.in October I called the hotel that that told me they booked me. The hotel had no reservation for me. I called rooms 101 and told them and come to find out I had not been booked anywhere yet. They charged my credit card but never made me a reservation. I was so upset, but they promissed to fix it.

An hour later, a lady named Michelle called me, talking so rude and hateful. She was mad because I called the hotel. I told her I had every right to check my booking I was charged for and promissed I had. I even had a confirmation email that showed what hotel I was to be booked in to. She was raising her voice and would not let me speak at all. I can't believe anyone does business like this! So now, because November is such a busy time of year, there are no rooms available for the weekend I planned. I will never use a company like this again. It is a SCAM!

Company: Rooms101.com
Country: USA
Address: 1450 N. Hwy US 1 Suite 500 Ormond Beach FL 32174
Phone: 8008706691
Site: rooms101.com

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