Otel.com
Charged my card without making a reservation for me!

Booked hotel online - at least I thought I had until I looged onto the account to see no bookings. When I called I was told that a system error occurred and I'd be refunded. Then the line went so called back...

Was then told that hotel was fully booked so I'd be refunded. Will take TWO WEEKS and any problems I have with this I need to talk to my own bank.

I still have no confirmation (only telecon) that they did take money and will provide refund.

Not sure if this is a booking site that occasionally scams people of a scamming site that occasionally books hotel rooms.

I will keep you informed of any progress...

Ticket #OLNO4157.

Company: Otel.com
Country: USA

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