Aarons Sales and Lease Ownership
Harrassing

My husband and I prefer to make our payments online because of the convenience. We were behind one payment and had already made payment arrangements with Aarons, but for whatever reason we were being called literally 5 times a day. Not only were they blowing up both my husband and my phone but they were also calling all of our references 5 times a day as well.

They had also given personal information about our account to one of our references who quickly called us to let us know they had done this. August 28th, we caught up the late payment online and were emailed our payment confirmation. September 2nd, we began to receive multiple blocked phone calls from the store asking us to come by. Today, September 3rd, 10am, we get knocks on the door and to our surprise it was an Aarons associate coming to pick up our rentals because we owed a $10 late fee? When we made the payment online it hadn't said anything about a late fee. The associate who visited us was incredibly rude. Asked us if we ever pick up our phones and if they even work. Why would we pick up blocked phone calls? My husband handed her the $10 for the "late fees" and she left. She didn't even give us a receipt. About 10 mins later the general manager call us and tells us we were a little short on our last payment. I of course informed her that her associate had already came by and collected it. She hadn't even heard anything from the associate yet. Great communication they have. My husband and I are really considering turning in what we have rented from them and going with another company. They will harrass you via phone or in person. Beware!

Company: Aarons Sales and Lease Ownership
Country: USA
Address: 12052 Highway 17 Bypass Murrells Inlet SC 29576
Phone: 8433571100
Site: aarons.com

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