Dell
Mini 1012 screen failed after 15 months, repair quoted at $159
- 07-16-2011
- 17
My screen on my mini Dell 1012 has quit working. I have only had the notebook for 1 year and 3 months. Way, way to soon to have this kind of problem. I got no where with Dell. All they would say is my warranty has expired but no reason why a screen would go this soon.
My only option with them is to send it in and it will cost me 159. Oo to repair it. Then it would only have a 3 month warranty on that.
Why are your products getting so bad? Customer service is bad. I feel I should have a new screen with no charge or at least a discounted price for a product that is apparently made to go out after warranty is up.
Company: Dell
Country: USA
Address: One Dell Way Round Rock TX 78682
Phone: 5123384400
Site: dell.com