Dell Computers
Warranty L702X Notebook 17" high performance
- 12-02-2011
- 26
Electronics and household app.
I'm very disappointed. My dream was get a notebook of 17". After a criterious research I decided buy on August the better configuration of XPS 17 plus Dell support in Home 1 year. After a big expectation when the box arrived in my home, to my surprise the machine came with several horizontal lines on FHD 1020 Led screen. So I told myself - No problem, there is no a big deal, Dell Hardware support will solve this issue quick... But, after remote assist, Dell hardware team diagnosed that the LCD would need to be replaced. And believe me friends, until now "02/12/11"' after about 10 times contacting Dell Technical Support, 7 Services Requests opened to the same issue, a lot pain, nobody solve my problem yet, anyone at least try got phone contact with me. I don't know what else can I do, I'm realy sad on this days. Even my friends laugh of me.
Company: Dell Computers
Country: USA
Address: Dell AARC, Nashville, 6852 - Eastgate - TN 37090
Site: dell.com