Sears
Lawn mower service appointments missed and rude parts call

Miscellaneous

We have a lawn mower purchased from Sears and we have been dealing with them for 3 weeks trying to get it serviced. First we had an appt took off from work they didn't call or show up. Then we had the same thing happen a week later. So we took it else where to be repaired. We have to order parts from Sears we called today and the guy was so rude and used nasty words and was the worst person I have ever dealt with in my life. This company needs to get better help in there dept or go bankrupt cause they are losing more customers due to their unprofessional behavior. It just makes me so mad that they get away with treating people in the manner.


Company: Sears
Country: USA
State: Illinois
City: Hoffman Estates
Address: 3333 Beverly Road
Phone: 18005494505
Site: sears.com
  <     >  

RELATED COMPLAINTS

Sears
Craftsman Mower Would Not Start, Two Paid Service Visits Blamed Old Gas

Platinum Sales, United Family Circulation
Platinum Sales, United Consumer Family, High School Debate Team Scam, Won National Championship

Sears
Lawn Mower Warranty Shorter Than Advertised and Missing Blade Brake

Sears
New Riding Mower Failed Repeatedly and Repairs Took Months

Sears home repair service
Washer Repair Fried Motherboard, Appointments Lost, Rude Phone Staff

Sears Roebuck Inc
Defective Craftsman Lawn Mower Engine Exchange Refused Third Mower