Sears
Craftsman Mower Would Not Start, Two Paid Service Visits Blamed Old Gas

Well, I purchased a lawn mower last May. It is under warranty until May.2nd use it would not start. They said oh I was using old gas. Not. But I empty go get new gas, won't start. Sears has been here twice at $99.00 a pop. The carburetor is no good because of old gas. The first guy made an adjustment and it fired right up. All he did. So now same problem. Luis came yesterday, still the carburetor. It is my fault because of old gas so he says. The gas has been changed at least 5 times or more. He said because I didn't use the gas within 30 days. I said, well it was only 2 weeks old when I called repair, and it takes you 2 weeks to show up so now it is 30 days old. He says I ruined the carburetor. I was going to get a Sears rototiller. Not anymore. I have to purchase a new carburetor and put it in myself. Such BS!!! 2 start pull or key guarantee. Not!!! I am more than a bit mad! And out a lot of extra money!

I have a lawn mower that doesn't work. Craftsman rotary Lawn Mower: Model No. 917.374106.

If you type Sears complaints in Google or any other search engine you will see that there are thousands and maybe a lot more complaints about Sears products and services.

I want my lawn mower fixed to like it was when I purchased it. That is only fair. The Owner's Manual is very vague about a lot of things.

Company: Sears
Country: USA
Phone: 18004694663
Site: sears.com

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