Priceline.com Inc
Extra 8 dollars in taxes and fees on hotel booking

Mr. Tim Gordon
Senior Vice President, Hotels
PRICELINE.com
800 Connecticut Avenue
Norwalk, CT 06854

Dear Mr. Gordon:

Recently I completed the following with Priceline:

Hotel Room Los Angeles $ 90.00 Priceline $ 90.00

Tax 14% $ 12.60 Taxes & Fees? $ 20.61

Total $ 102.60 Total $110.61

Difference $ 8.01

Request # 81126140101

After emailing and being on the telephone (waste of time) asking about the additional $8.01, I fail to get a resolution. I want this item cancelled or a refund of $8.01 for honesty sake. Under the terms and conditions, I do not see a justification of the addition fee. You receive reimbursement from the hotel, and this double dipping is not customer oriented. I want to divorce myself for anything Priceline, therefore cancel and refund this transaction.

I cannot deal over the telephone with Priceline clerks who are not authorized in decision making, so hopefully you receive this fax and settle this matter to avoid further actions.

Sincerely

Company: Priceline.com Inc
Country: USA

  <     >