TNT Chrysler
I paid for a heat pump and got a air condition unit

I purchased a heat pump in 9/9/08. About the time it turn cold, my power bill got real high. I call TNT cooling & heating and they sent a man out to check the unit. He told me it was ok and for me to get someone to check the rest of my equipment. I did and found it was all ok. Well later on a friend check the heat pump out and told me I did not have a heat pump. I had a air condition unit. You really have to know a lot about a heat pump to tell the different. I never knew they made a unit like that anymore. I call TNT and told them the problem and they said they would get back with me, but they never did. I've call many time and the girl in the office said she would have Roy Teed to call me back, but he never return my call.

Company: TNT Chrysler
Country: USA

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