Priceline.com
Charged twice for hotel room and rude customer service

I was charged twice for my hotel room and priceline said the first charge was an authorization and was not actually a charge and it would drop off in 3-5 days. It's a good thing that I had the money in the bank, because if I didn't I would have been charged a overdraft fee (I'm sure this has happen to someone). The customer service people are so rude. They don't even apologize for the extra charge.

Company: Priceline.com
Country: USA

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